TERMS & CONDITIONS
PLEASE READ VERY CAREFULLY, ATTENTION SCAMMERS WE DO NOT USE UNKNOWN SHIPPERS TO OVERSEAS CUSTOMERS USPS, FEDEX, UPS ETC ONLY. Due to high demand, some colors/designs may not be readily available and may be substituted with other colors/designs in stock.
You must supply the following when using credit cards.
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Cardholder's name address and phone number
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Card number
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Expiration date
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CVV code
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ZIP code.
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CHEQUES ARE MADE PAYABLE TO ALASKAN SUNCATCHERS.
Otherwise, this may hold up your order. Also, please send your correct mailing address for where you receive USPS. All insurance claims are made through the carrier.
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FOR NEW CUSTOMERS ALL CUSTOM ORDERS MUST BE PAID FOR IN ADVANCE ONCE THE DESIGN HAS BEEN APPROVED, OTHERWISE THE DIE WILL NOT BE MADE AND YOUR ORDER WILL NOT BE ALLOCATED A SLOT IN THE NEXT PRESSING UNTIL PAID FOR IN FULL.
All products including samples will remain the property of Alaskan suncatchers this includes ALL medallions until paid in full or agreed by E-mail/text.
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BLUE AND GREEN WILL BE USED FOR ALL MEDALLIONS AND AMBER IS BEING USED ON NIGHT LIGHTS ONLY THIS IS BEING GRADUALLY PHASED IN OVER THE 2025-6 PERIOD.
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SHIPPING: IS BY USPS GROUND OR 3-DAY PRIORITY AND EACH BOX IS INSURED FOR REPLACEMENT COST ONLY.
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PLEASE DO NOT LET CHILDREN PLAY WITH ANY GLASS ORNAMENTS THEY ARE NOT TOYS
Acknowledgment of our terms and conditions is required before placing any order.
Fees include a 3.5% credit card fee, $50.00 return check fee, and a 15% restocking fee where applicable, if a custom box(s) was produced for an order it must be paid for. The minimum IN STOCK WHOLESALE order is $500.00. OR AGEED BY BOTH PARTIES IN E-MAIL.​
RETURN POLICY: Email us directly, hannahdavishouse@yahoo.com, with details of the product and why it is being returned and a good contact number.